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BNC Service Disruption

The government contractor that operates the Bankruptcy Noticing Center (“BNC”) has been impacted by a cybersecurity incident that disrupted BNC performance.  The BNC prints and transmits notices and orders on behalf of this court.  The contractor experienced a nationwide service interruption starting October 9, 2026. Since then, notices and orders the court transmits to the BNC for delivery by mail or by Electronic Bankruptcy Noticing have not been delivered. The interruption also affects the National Creditor Registration Service (“NCRS”) and impairs the ability to generate creditor mailing matrices. The CM/ECF System, including Notices of Electronic Filing, continues to operate normally. The duration of the interruption is unknown.

  • Court-issued General Order governance during BNC's temporary outage.

    General Order 26-1 allows parties to request extensions to deadlines or continuances that are attributable to the noticing delays.  A copy of the order is available at https://www.ksb.uscourts.gov/local-rules. Please note that certain deadlines cannot be extended by order of this court and parties should be vigilant and comply with such deadlines.  See, e.g., Fed. R. Bankr. P. 9006(b)(2).

    General Order 26-2 outlines the duties that parties have to serve copies of court-issued orders, judgments, notices, and other documents issued by the court. You should review the details of that order carefully and comply with those responsibilities.

  • How long is the disruption expected to last?

    The BNC contractor is in the process of restoring service, but the precise duration of the outage remains uncertain.

  • Where can I find information about upcoming proceedings scheduled in my case?

    Using the Court's Docket Tool (link is external), one can search the court’s calendar for upcoming 341 meetings (aka “Initial Meeting of Creditors”) and court proceedings in a single case by entering the case number in the field at the bottom of the screen under "Hearings by Case."

  • Can a Debtor register to receive electronic notice of documents filed in my case?

    Yes. You can provide the court your email address by completing the Debtor’s Electronic Noticing Request (DeBN) form and filing it with the Clerk’s Office. The Clerk’s Office can use that email address to begin sending you emails with links to documents filed in your case. 

    Warning: If you open a document using the link provided in the email notification, be sure to save the document.  You are only allowed one free look.  If you open the document again, you would be required to pay to view it using the PACER system at https://pacer.uscourts.gov.

  • How can I view documents filed in my case?

    Anyone can view public bankruptcy records in the free computer terminals of the Bankruptcy Court Clerk’s Office lobby.  
    You may also view documents online by using the PACER system. It is available at https://pacer.uscourts.gov. You need to create an account to use this service. Once you have an account, you are allowed to view up to $30 of records per calendar quarter without being charged.  More information about registering for an account and costs to access documents using PACER is available on the PACER homepage at https://pacer.uscourts.gov.

  • Workaround for the Mailing Matrix

    The BNC disruption is also affecting its websites and other resources, including CM/ECF users’ access to the mailing matrix.  Until resolved, CM/ECF users seeking to serve pleadings and delegated notices/orders may access the list of creditors and addresses within a case through the following process:

    Accessing the List of Creditors:

    1. 1. Select “Query” from the top menu in CM/ECF.
    2. 2. Input the case number and select the “Run Query” button.
    3. 3. Select the “Creditor” link.
    4. 4. The next screen will ask what Creditor type that you are searching. You may leave the “Creditor type” selection blank and select “Run Query” to list all creditors.
    5. 5. The next screen will display the list of the creditors and addresses to assist with service.

    Please note: The list of creditors does not include all interested parties to a case, such as the debtor(s), trustees, or the U.S. Trustee. Therefore, parties and counsel should review service requirements to ensure that notice is provided to all appropriate parties, including those not listed on CM/ECF’s list of creditors.

    The outage does not affect the electronic delivery of Notices of Electronic Filing (NEFs), which continue to be generated and distributed normally through CM/ECF.